1 Information We Collect
We collect information you provide when registering, purchasing plans, or contacting our support team. This includes:
- Full name and email address
- WhatsApp / phone number (optional)
- Payment information (processed securely via our payment gateway — we do not store card details)
- Deriv API token (stored securely, encrypted at rest)
- Platform usage data and trading activity
2 How We Use Your Information
Your data is used exclusively to operate and improve your trading experience on Alpha Link Pro:
- To provide and manage your subscription and bot access
- To process payments and send receipts
- To deliver important service updates and notifications
- To respond to support queries and resolve issues
- To analyse platform performance and improve automation
3 Data Security
We implement industry-standard security measures including SSL/TLS encryption in transit, AES-encrypted database storage, and secure Deriv API key handling. Your API token is stored encrypted and used solely to execute trades on your behalf through the official Deriv API — we never access your personal information or transfer funds.
4 Data Sharing
We do not sell or share your personal data with third parties. Exceptions apply only where required by law or for essential service operations such as payment processing. Our payment processor handles card data on our behalf in compliance with PCI-DSS standards.
5 Your Rights
You have the following rights regarding your personal data:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and all associated data
- Opt out of marketing communications at any time
6 Cookies
We use cookies to maintain your login session and improve the user experience on our platform. You can disable cookies in your browser settings, though some features (including authenticated dashboard access) may not function correctly without them.
7 Contact
For privacy-related requests, data deletion, or any questions about how your information is handled, please contact us: